There are two general categories of information we collect.

Information you give us
1. When using any of the Website’s products you will be asked to provide us with true, updated and accurate personal information that will allow us to identify you. We ask for and collect the following personal information about you when you use the Website. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.
2. We collect your name and surname, date of birth, place of residence, postal code and email address that you provide upon registration. This data is processed for the purpose of player identification. The legal basis for this processing is our legal obligation to comply with the relevant Gambling Legislation.
3. In some cases, we collect your ID document, proof of your address, proof of payment, SOW, date of birth, address, email address, phone number, you provide us with. This data is processed for the purpose of player verification and KYC. The legal basis for this processing is our legal obligation to comply with anti-money laundry regulations.
4. When you use the payment services, we need to collect certain financial information, like your (encrypted) payment card information, your email, phone, address, date of birth, as it is necessary to comply with applicable law, such as anti-money laundering regulations, and to process payments. Without it, you will not be able to use payment services.
5. When you communicate with us, we collect your name, your email and any information about your communication. This data is processed for the purpose of providing you a support service and in order to maintain accurate records of the information that we have received from you, given our legitimate interest in improving the Website and our users’ experience with it, and for the adequate performance of the contract with you.
6. We may combine the information provided by you with other information about you which is available from publicly available sources which may be relevant to your use of the Website, for the purposes of verifying your identity to prevent and detect crime and money laundering.
Info we automatically collect from your use of the website
1. When you use the Website and the payment service, we automatically collect information, including personal information, about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Website and in preventing fraud.
2. When you access or use the Website, we collect information such as your IP address, location, information about the device(s) and the browser you use, details of the web pages you have viewed; when you use the payment services, we collect information related to your payment transactions through the Website, including the payment instrument used, date and time, payment amount, payment instrument expiration date, email address, IBAN information, your address and other related transaction details. This information is necessary for the provision of the payment services, to comply with different countries’ applicable laws and regulations (such as anti-money laundering regulations) and for anti-fraud monitoring purposes.
3. We use cookies and other tools (such as web analytic tools and pixel tags) for the purposes described above and to analyse traffic to the site and customise content and advertising. For more information, please read our Cookie Policy. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.